An order letter is usually written to assign orders or place order of goods. The letter is written in a very precise and specific manner. Order letters are quite common and are written on daily basis. The language of the letter however is formal and everything is written in a standard format.
Here are the following tips to write a proper order letter:
- Write the letter in a precise manner
- Make sure you keep the language of the letter formal and easy so that the reader does not find it difficult to read
- If you are writing the letter to place order make sure you do not make any mistakes
- Avoid making spelling and grammar errors
- Do not deviate mid way from the topic while writing the letter
- Write the letter in a polite and apt manner
Mancini Kitchen Equipment Troy
D. Mancini 4220
Straford Park Harold,
KY 41635
Dear Mr. Mancini,We would like to purchase twenty two (22) individual stand mixers (Model #43423), all in the colorred.
We would like you to charge this purchase to the preexisting account that we have with you, business account #543234.
We hope to receive this order no later than Friday, November 11th, 2009.
Attached to this letter please find our preferred shipping method and receiving address.
Please confirm that you received this order by calling us at 232-231-4563 anytime during business hours, Monday to Friday.
Thank you for your cooperation.
Keller Kitchen Co.
B. Complaint Letter
A letter of complaint, or complaint letter, is normally written to deal with a problem situation when other attempts (i.e. phone contacts, e-mails, etc.) have failed to rectify the situation. The complaint letter formalizes a problem situation by putting it into writing and is usually the last resort to try to get a situation resolved.
EFFECTIVE COMPLAINT LETTERS SHOULD BE:
- Concise - can be understood quickly.
- Authoritative - are well written and professionally presented
- Factual - enable the reader to see immediately the relevant details, dates, requirements
- Constructive - with positive statements, suggesting positive actions - encourage action and quicker decisions.
- Friendly - with a considerate, cooperative and complimentary tone because the reader responds positively to the writer and wants to help
Sample #1:
Sewing and Knitting
4 Castle Street
London
PC2 2MA
Sewing and Knitting
4 Castle Street
London
PC2 2MA
Dear Sir or Madam,
Complaint about faulty goods
I bought a sewing machine from you on 25 October 2015. I paid £229.99.
I now find the goods have the following fault:
The machine stops working after half an hour and won't work again for at least an hour.
Under the Consumer Rights Act 2015 goods you supply must be fit for purpose. As there was a problem with the goods when I bought them, I request that you give me a full refund.
I have enclosed a copy of the receipt in support of my claim.
Please respond within 14 days of receiving this letter.
Yours faithfully
Derek Bankole
Derek Bankole
Sample #2:
Afiffah
106 High Road
Llanelli
Carmarthenshire
Wales
PC1 2MA
1 High Road
Llanelli
Carmarthenshire
Wales
PC2 3MA
9 December 2016
Dear Sir or Madam,
Account No: 12345678
Consumer Rights Act 2015
On 26 October 2015 I entered into a Hire Purchase agreement with you for an all in one printer from Errol's Electrics.
I now have a problem with the goods: The printer turns off after five minutes of use and won't switch on again for half an hour. I went back to the shop and they refused to replace it.
I understand that under the above legislation, it is your responsibility to resolve the matter and would therefore ask that this is done within the next 14 days.
Yours faithfully
Afiffah
Sources:
https://www.citizensadvice.org.uk/consumer/template-letters/letters/consumer-template-letters/letter-to-complain-about-faulty-goods-bought-on-hire-purchase/
http://www.writeexpress.com/complaint.htm
